FAQ
Frequently Asked Questions:
- Can you print anything? We can print most designs, but unfortunately, we do have limitations.
- NO copyrighted or trademarked content (that means we can't do Disney logos or Batman logos, yes, even if you're not selling them, unless you're able to acquire permission from the owner of the copyrights)
- NO explicit content (no profanity, nudity, etc.)
- Can I bring my own garment? We prefer to work with our tested garments, but if you must bring your own, then you do need to follow these guidelines*
- Cotton or Polyester or a mix of both (no spandex, no rayon)
- Nothing ribbed or stretchy
- Brand new apparel only (DO NOT PRE-WASH, preferably with tags)
- We cannot print over seams, pockets, or zippers.
- We cannot guarantee the results when printing on customer provided apparel. We will do our best to provide satisfactory results, but it is up to you to take the risk knowing that your garment may get ruined. We will require a release form to be signed which will waive us from liability.
*please note that you are not saving anything by bringing in your own garments.
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Do you charge per letter? No. We charge depending on size and print location. Please visit our pricing page for more information, or fill out a custom order form accurate quote.
- Can I order just one item? Yes! We have no minimum order requirements.
- Do we get discounts when we buy more? Yes! Refer to our bulk pricing page for more information.
- Can we buy blank garments? Yes! All the prices inidicated in our Garment Catalog are for blank apparel. Please note that bulk discounts do not apply to blank apparel.
- What is your turn-around time? We are generally pretty fast! We have same day/ next day pick-up available for most small orders. Read more about our turn-around times
*During certain holidays and/or busy occasions (Christmas, Father's Day, etc), we normally have longer turn-around times. Please place your order in advance to make sure that we can meet your deadline.