Frequently Asked Questions:
- Can you print anything? We can print most designs, but unfortunately, we do have limitations.
- NO copyrighted or trademarked content (that means we can't do Disney logos or Batman logos, yes, even if you're not selling them, unless you're able to acquire permission from the owner of the copyrights)
- NO explicit content (no profanity, nudity, etc.)
- There may also be some designs that we are not able to duplicate. The best way to know if we can do something is to email us at firstname.lastname@example.org with your design inquiry. Also, please refer to our Artwork Guidelines to avoid extra charges.
- Can I bring my own garment? We prefer to work with our tested garments, but if you must bring your own, then you do need to follow these guidelines*
- Cotton or Polyester or a mix of both (no spandex, no rayon)
- Nothing ribbed or stretchy
- Brand new apparel only (DO NOT PRE-WASH, preferably with tags)
- We cannot print over seams, pockets, or zippers.
- We cannot guarantee the results when printing on customer provided apparel. We will do our best to provide satisfactory results, but it is up to you to take the risk knowing that your garment may get ruined. We will require a release form to be signed which will waive us from liability.
*please note that you are not saving anything by bringing in your own garments.
- Can I order just one item? Yes! We have no minimum order requirements.
- Do we get discounts when we buy more? Yes! Refer to our bulk pricing page for more information.
- Can we buy blank garments? Yes! All the prices inidicated in our Garment Catalog are for blank apparel. Please note that bulk discounts do not apply to blank apparel.
- What is your turn-around time?
- Simple designs (one colour, text only, one printing location) | one hour or less per tshirt.
- Photos or multi-coloured logos | 24 hours or 1 business day.
- Cutsom banners | 3 business days
- Custom mugs | 3-10 business days
*During certain holidays and/or busy occasions (Christmas, Father's Day, etc), we normally have longer turn-around times. Please place your order in advance to make sure that we can meet your deadline.